Smoky Mountain Vacation Rental Owners

Posted on 8/23/2022

8 Tips for Vetting a Vacation Property Manager


You're ready to start renting your Smoky Mountain cabin to guests, but you want a property manager to handle the daily nitty-gritty. Here's our guide on checking out potential management companies to find the right one for your investment property.


Getting Started

  • Get referrals from other cabin owners and your real estate agent. 
  • Find out how many properties the company handles. If the number is small, the company might be inexperienced or have trouble hanging onto owner-clients. 
  • How long has this firm been in business? Look for an established company with a track record. Can you see guest reviews online?


Consider a Local Manager 

Is the management company locally based? A local company offers big pluses: 

  • Employees who live in the area where they manage properties have priceless local knowledge. They can advise guests in ways that no generic booking website can. 
  • A manager with offices near its properties can respond to guest needs quickly. That's excellent customer service. 
  • A locally based manager can track the area's rental trends, help you adjust your property's rates, change marketing, or make upgrades to stay profitable.


Ask About the Contract

  • What fees does the manager charge owners? What do owners get in return? Does the manager handle all aspects of marketing, bookings, payments, cleaning services, maintenance, and guest needs?
  • How long is the contract period? Under what conditions can you end the relationship? How and when does the manager pay you? 
  • Does the contract limit when you can use your cabin? When you're vacationing there, you're not earning profits, but you might want the flexibility to use it.


Look for Professional Listings

Pick a management company with its own marketing staff dedicated to getting your cabin listing in front of potential guests. Go to the listings website and use it as if you were planning a vacation.

  • Do cabin listings include detailed, up-to-date descriptions and professional photos?
  • Can you search listings based on the number of bedrooms and by location? 
  • Can you search for specific amenities such as hot tubs, pools, fire pits, and others that guests might enjoy?


Check Us Out 

Colonial Properties Cabin & Resort Rentals invites you to try out our listings and see what we offer property owners. We're local, with staff who live, work and play here in Gatlinburg and Pigeon Forge, and we know what guests want and what owners expect. We'd love it if you learned more about our property management services today!

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