Thank you!

Thank you for contacting Colonial Properties Cabin and Resort Rentals in the Smoky Mountains. We are excited that you have considered placing your vacation rental onto our management program.

Since 2005, we have been providing the best vacation acccomodations in Gatlinburg, Pigeon Forge, Sevierville and surrounding communities. Our commitment to excellence and attention to detail are just a few of the arributes that has consistently ranked us one of the top vacation rental firms in the Smokies.

Here at Colonial Properties Cabin and Resort Rentals, we view our vacation rental owners not only as business partners, but extended members of our family. As a locally owned, operated and managed business, we are in strict control of every aspect of our operations. This in turn means that you will always receive the highest level of service possible.

When you join our program, you are never charged for erroneous fees and expenses that eay away at your rental revenue. The fact is, the more revenue and income that your vacation rental generates, the more we all benefit and achieve our goals.

We sincerely appreciate the opportunity to discuss our services with you and look forward to learning more about you and your vacation rental.

Download Our Cabin & Resort Rental Information

Recommended in Your Vacation Rental

We want your Smoky Mountain vacation rental to be as successful as possible. Over the years, we have had many requests from vacationing guests. While these items are not necessary, they may be items to consider, now or in the future, to enhance the guests experience while staying in the Smokies.

  • View: Mountain, River/Water, Forest/Wooded
  • Outdoor Hot Tub
  • Pool Table
  • Air Hockey Table
  • Fireplace: Wood/Gas/Electric
  • Upgraded Furnishings and Decor
  • Arcade Game
  • Swimming Pool Access: Indoor/Outdoor
  • Flat Screen TVs: All Living Areas, Game Room & Bedrooms
  • Board Games
  • Washer & Dryer
  • Complimentary WiFi Internet
  • Covered Deck
  • Rocking Chairs
  • Outdoor Fire Pit or Fireplace
  • BBQ Grill: Gas/Charcoal
  • Indoor Jetted Tub
  • Home Theater
  • Picnic Table or Patio Table
  • Stereo/CD Player
  • Cable/Satellite TV with Premium Channels
  • Animal Proof Trash Container Outside

Establishing Rates

We often get asked, "What is the nightly rate that you'll charge a guest for my vacation rental." The simple answer is, as much as a guest is willing to pay. Our years of experience has allowed us to understand market trends and to charge the maximum rate possible at all times throughout the year. Unlike other vacation markets, the Smoky Mountains has four distinct seasons, each unique in their own way. During these times, visitation fluctuates and rates are adjusted accordingly.

Here's examples of our rate season structure:

  • January - February - Low Season
  • March - May - Mid Season
  • June - July - High Season
  • August - September - Mid Season
  • October - High Season
  • November - December - Mid Season
  • This does not take into consideration holidays, which are listed at a peak season rate.

Marketing and Promotion

Here at Colonial Properties Cabin and Resort Rentals, we are honored to have one of the most amazing and forward thinking marketing teams in the industry. Our marketing department is always coming up with new and exciting ways to promote your vacation rental. From our amazing website to our social media following, our marketing team's job is to make your vacation rental stand out from the crowd. Our marketing department uses the latest technology that includes photography, video, virtual tours, smart devices and so much more, enhancing your ownership experience and the guest's vacation.

Our marketing department is responsible for everything you see and experience at Colonial Properties Cabin and Resort Rentals. Recently this has included our vacation rental catalogue, LIVE video feeds, logo revision and 3D virtual tours.

Additionally, our marketing team reviews your vacation rentals performance weekly, ensuring that it is generating the necessary revenue and meeting expectations.

Exceptional Cleanliness

We're very proud of our entire housekeeping crew! These are some of the hardest working people within our organization and it shows in the pride and care they give all of our vacation rentals.

After guests have enjoyed their time in your vacation rental, they are the ones responsible for putting everything back in order, ensuring that the arriving guests experience a clean and comfortable vacation getaway. If you think about, they have a very short window (11AM - 4PM) to prepare the vacation rental for each and every stay. All of this includes dusting, mopping, vacuuming, linen service (exchange of dirty with clean), hot tub dump, sanization and refill, putting everything back in its place, bathroom disinfection, kitchen cleanup, and so much more. 

Additionally, our housekeeping staff will leave the arriving guests a starter supply of dishwasher tablets, toilet paper, paper towels, soap and trash bags.

Also, prior to each guest arrival, our rentals are quality control inspected, ensuring that everything is in the best possible condition when new guests arrive.

Here at Colonial Properties Cabin and Resort Rentals, our owners are never charged for housekeeping services for guests staying at their vacation rental. Also, we never charge our owners for linens or disposible items.

Maintaining Your Investment

A famous Benjamin Franklin quote says, " An ounce of prevention is worth a pound of cure." Dictionary.com says it like this, "A little precaution before a crisis occurs is preferable to a lot of fixing up afterward." Either way, properly maintaining your vacation rental properly could prevent a lot of headache down the road.

Here at Colonial Properties Cabin and Resort Rentals, we have one of the very best maintenance departments overseeing your real estate investment. They are available to handle any maintenance issues that may arise, 365 days a year and 24 hours a day. Much like your traditional home, your vacation rental will need routine maintenance and items fixed or replaced from time to time. Our skilled technicians are trained to diagnos and repair a wide array of common items that may need attention. All this is done at a reasonable rate and with your approval. 

Payment of Rental Income

Our vacation rental owners are paid monthly, via direct deposit to the bank and account of their choosing for the income that their vacation rental generated. Rental income payments are made to you on the 15th of each month. 

Owner Log-In

Our vacation rental owners have real time access to all of their information via our custom Owner's Portal. Here you'll be able to view your rental's performance, track income and expenses, view any notes made by the staff and review income and expenses. This powerful owner site gives you up-to-the-minute information regarding the management of your vacation rental anytime you wish to view it.

Colonial Properties Cabin & Resort Rentals
3049 Veterans Blvd | Pigeon Forge | TN | 37863
1-800-371-0341 Toll Free | 865-774-3233 Local | 865-774-3554 Fax
www.SmokyMtnDreams.com

Congratulations!

You're one step closer to joining the most rewarding and exciting rental program in the Great Smoky Mountains!

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Have Questions?

Contact one of our Cabin & Resort Rental Experts today!

Ben Hughes

1-800-371-0341 ext 234

Victoria Black

1-800-371-0341 ext 233

Elizabeth Azpura

1-800-371-0341 ext 232

Become Part of the Colonial Family

BH Family.jpg Colonial Properties Cabin and Resort Rentals is locally owned and operated by Ben Hughes and his family.

Ben and his wife Rachel reside in Sevierville with their three children; Caleb, Brady and Waverly.

After receiving his real estate education from Walters State Community College, Ben began his real estate career in 1998, becoming the youngest licensed real estate agent in the history of the Great Smoky Mountains Association of REALTORS. Throughout his career in real estate sales, Ben amassed an extensive collection of awards and accolades. With numerous multi-million dollar production years, Ben reached Gold and Silver production status 9 of the 10 years of his real estate career. He was also voted the #1 real estate agent in the area by the readers of the local newspaper, The Mountain Press.

In 2005, Ben set his sights on an ambitious goal, the opening of Colonial Properties Cabin and Resort Rentals. With his extensive knowledge of the local real estate market and studies in property management, Ben set out to open the best vacation rental management firm in the Great Smoky Mountains. In June of 2005, Colonial Properties Cabin and Resort Rentals opened with only 2 vacation rentals on their program. Since that time, Colonial Properties has grown to become one of the largest management firms in the area, focusing on community involvement, relationships, and a commitment to excellence. While Ben still holds an active real estate license, his focus has shifted onto the continued growth and management of Colonial Properties Cabin and Resort Rentals. 

Ben's wife Rachel is a licensed esthetician and graduate of Middle Tennesse State University. Most recently, Rachel has assisted two of the largest spa's in the area with their design and layout, product purchasing, inventory management, services menu and branded marketing. Her passion for working with people and developing lasting relationships is a quality unmatched in her industry.

Caleb is a freshman at Sevier County High School where he enjoys playing football, baseball and basketball. He is an honors student and member of the Junior Beta Club.

Brady is an eighth grader at Pigeon Forge Middle School where he enjoys playing football and basketball.

Waverly is the youngest of the family, but definitely has everyone wrapped around her finger. She just began walking and loves Mickey Mouse and dancing to any musical sound she hears.